LEGAL

PRIVACY POLICY

Last updated: August 5, 2026

Contents
  1. 1Information We Collect
  2. 2How We Use Your Information
  3. 3Cookies & Advertising
  4. 4Sharing Your Information
  5. 5Your Privacy Choices
  6. 6California Privacy Rights (CCPA/CPRA)
  7. 7Data Retention
  8. 8Children's Privacy
  9. 9Data Security
  10. 10Changes to This Policy
  11. 11Contact Us
Jump to section
  1. 1Information We Collect
  2. 2How We Use Your Information
  3. 3Cookies & Advertising
  4. 4Sharing Your Information
  5. 5Your Privacy Choices
  6. 6California Privacy Rights (CCPA/CPRA)
  7. 7Data Retention
  8. 8Children's Privacy
  9. 9Data Security
  10. 10Changes to This Policy
  11. 11Contact Us

This Privacy Policy explains how OXVEN (“we,” “us”) collects, uses, and protects information when you visit COQ10.life or make a purchase.

1Information We Collect

  • Contact & order information you provide: name, email, shipping/billing address, phone number, order history.
  • Payment information processed by our payment provider (we do not store full card numbers).
  • Automatically collected data: IP address, browser/device type, pages visited, referring site — via cookies and similar technologies.
  • Marketing interactions: opens/clicks on emails or texts, and engagement with our Google Shopping / Meta advertising.

2How We Use Your Information

  • Process, ship, and support your orders
  • Send order confirmations, shipping updates, and customer service communications
  • Send marketing emails or texts where you’ve opted in — you can unsubscribe anytime
  • Operate and improve the Site, including analytics and ad performance measurement
  • Prevent fraud and comply with legal obligations

3Cookies & Advertising

We use cookies and similar technologies — including through Google Shopping/Ads and Meta — to operate the Site and measure advertising performance. You can control cookies through your browser settings; disabling cookies may affect some Site features.

4Sharing Your Information

We share information with service providers who help us operate the business, including e-commerce, fulfillment, shipping, payment processing, and email or SMS marketing providers, solely so they can provide their services to us. We do not sell your personal information to third parties for money. We may disclose information if required by law or to protect our legal rights.

5Your Privacy Choices

You may opt out of marketing emails/texts at any time (unsubscribe link or STOP reply). California residents have additional rights below regarding the “sharing” of information for advertising purposes.

6California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to: know what personal information we collect, use, and disclose; request deletion of your personal information; correct inaccurate personal information; and opt out of the “sale” or “sharing” of personal information (including for cross-context behavioral advertising). We do not knowingly sell personal information for monetary consideration. To exercise these rights, contact us at info@oxven.shop. We will not discriminate against you for exercising these rights.

7Data Retention

We retain order and account information for as long as needed to fulfill orders, meet legal/tax obligations, and support customer service, after which it is deleted or anonymized.

8Children's Privacy

The Site is not directed to individuals under 18, and we do not knowingly collect personal information from children.

9Data Security

We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date above reflects the most recent revision.

11Contact Us

Questions about this Privacy Policy can be sent to info@oxven.shop.